Privacy Policy



PagoYa! knows that you care how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy covers the information practices of our user interfaces, including our website, which links to this Privacy Policy:

By visiting or our other user interfaces, you are accepting the practices described in this Privacy Policy. This Privacy Policy operates in conjunction with our Terms & Conditions, and also our Channel Partner Agreement, Reseller Agreement and Master Service Agreement, as applicable, which together constitute the entire agreement between you and PagoYa! Please review each of these documents to understand all of the terms and conditions of your agreement with us.

PagoYa! may contain links to third party websites. PagoYa! is not responsible for the information practices or the content of such third party websites. We encourage you to review the privacy policies of third party websites to understand their information practices.


Privacy Shield

PagoYa! has certified that it adheres to the Notice Principles of Privacy Protection, Choice, Transfer Responsibility, Security, Data Integrity and Limitation of Purpose, Access and Recourse, Compliance and Accountability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall prevail.



PagoYa! will inform an individual about the purpose for which it collects and uses information and the types of non-agent third parties to which PagoYa! discloses or may disclose the information.


Information We Collect

If you choose to use the Services, we may ask you to provide contact and identity information, billing information, and other personal information as indicated in our user interfaces, including at Once you register at, you are no longer anonymous to us.

We collect and store the following information


  • Information you provide to us, including contact information such as your name, company name, address, telephone number, email address and similar contact information;
  • Access credentials such as passwords, password hints, and similar security information not used for authentication and account access
  • Automatic information, such as computer login data, browser type, browser language, statistics on page visits, traffic to and from our user interfaces, and advertising data Like many websites, we use identifiers such as “cookies” and web beacons to obtain this automatic information.
  • Location data, which may be accurate or inaccurate. Accurate location data can be Global Positioning System (GPS) data and/or data that identifies nearby cell towers and Wi-Fi access points. Inaccurate location data includes, for example, a location derived from your IP address or data that indicates where you are less precisely, such as city or zip code level.
  • Dashboard postings and other messages, including your correspondence with us. Our communications will include notices about your account (e.g., change of password or payment method, confirmation emails, and other transactional information) and information related to our service. These communications are part of your relationship with PagoYa! You receive them as part of your membership. If you or your store customers do not wish to receive our email newsletters, other promotional announcements or communications, simply use your account name and password to access the control panel at PagoYa! and disable any email notifications sent to you or your customers. Email notifications sent by PagoYa! community forums can be adjusted or disabled through the community forums control panel.


We do not store the following information in the regular course of business:

  • Credit card information and billing addresses.


Our use of your information

We use your personal information to:


  • Provide and improve our Services;
  • Resolve disputes, calculate and collect fees, and solve problems;
  • Verify the identity of users and the information provided by users;
  • Encourage a safe online experience and enforce our policies;
  • Customize the user experience, analyze site usage, improve and measure interest in services, and inform users of other services and updates;
  • Communicate administrative notices when we need to provide users with information that may affect their use of the Services;
  • Communicate marketing and promotional offers and events to our users
  • Provide customer service;
  • Conduct other business activities as described when we collect the information.


As part of your registration on our website to use the Services, our website, you agree that you may receive certain administrative communications from us, such as administrative announcements and customer service messages regarding the Services and products during the period that we provide the Services to you. You may not opt out of receiving such administrative communications.

PagoYa! user interfaces use credit card information only to verify the financial qualifications of prospective customers and to bill for services.

Our website also uses automatic information obtained through cookies and web beacons to operate and improve. We may also use automatic information alone or in combination with personal information about our customers to provide personalized information about

PagoYa! has contracts with third-party advertising networks that collect IP addresses and other identifiers on our websites and emails and on third-party websites. The ad networks track your online activities over time by collecting information through automated means, including the use of cookies. They use this information to provide advertisements about third-party products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. PagoYa! does not, however, provide third parties with access to any personal information.


Information we share

We share your personal information with your consent or as necessary to provide the Services. In addition, we share personal information with providers or agents to provide the Services. For example, companies we have contracted with to provide customer service support may need access to personal information in order to perform those functions. In such cases, these companies must comply with our Privacy Policy and security requirements and are not permitted to use the personal information they receive from us for any other purpose.  We may also disclose personal information as part of a corporate transaction, such as a merger or sale of assets. We will access, transfer, disclose, and retain personal information when we believe in good faith that doing so is necessary to (i) comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; (ii) protect our customers; (iii) operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or (iv) protect the rights and interests of PagoYa! Finally, PagoYa! may also be required to disclose an individual’s personal information in response to a lawful request from public authorities, including to comply with national security or law enforcement requirements.

Do Not Track

PagoYa! does not support Do Not Track technology.


Opting out

PagoYa! does not use personal information to market its services, whether by email or direct mail. PagoYa! may send some non-commercial communications that are not subject to the general exclusion, such as information you request us to send to you or to third parties with whom you do business, and disclosures to comply with legal requirements and other informational notices.

Our newsletter is used as a general means of communication and may include updates to the Services as well as new partner agreements. You have the option to unsubscribe from our newsletter at any time. If we intend to use your information for a purpose that is not compatible with these purposes or if we intend to disclose it to a previously unidentified third party, we will notify you and offer you the opportunity to opt out of such uses and/or disclosures.

PagoYa! will offer individuals the opportunity to choose (opt out) whether their information will be disclosed to a third party or used for a different purpose than originally collected or subsequently authorized by the individual should the occasion arise.


Our Use of Cookies and Other Identifiers

We use identifiers such as cookies, web beacons, and IP addresses to make interactions with users easy and meaningful.



When you visit, the PagoYa! servers send a cookie to your computer. Regardless, cookies do not identify you. They simply recognize your web browser. Unless you choose to identify yourself to PagoYa! either by responding to a promotional offer, opening an account, or completing a web form, you remain anonymous on PagoYa!


We use both session-based and persistent cookies. Session cookies only exist for the duration of a session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have identified yourself at, we use session cookies that contain encrypted information to uniquely identify you. Each time you log in to the services, your browser stores a session cookie containing an encrypted unique identifier linked to your account. These session cookies allow to uniquely identify you while you are connected to the services and process your online transactions and requests. Use of the Services requires session cookies. uses persistent cookies that only we can read and use to identify users who have visited our website before. When you purchase the Services or provide us with personal information, our Website assigns you a unique identifier. This unique identifier is derived from a persistent cookie that places on your web browser. We take special care with the security and confidentiality of information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. If you disable your web browser’s ability to accept cookies, you will be able to browse, but you will not be able to use the Services successfully

We may use session information and persistent cookies in combination with data about PagoYa! website users to provide you with information about us and the Services.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on settings or by visiting the add-on manufacturer’s website. However, we recommend that you leave cookies turned on, as they allow you to take advantage of some of the essential features of PagoYa! For example, if you block or reject our cookies, you will not be able to access or use your account or post comments and questions on our community forums. You will be able to browse, use our knowledge base, and read community forums.


Web beacons

We use web beacons alone or in conjunction with cookies to collect information about the use of and user interaction with emails. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you view a particular website linked to the Web beacon, and a description of a website linked to the Web beacon. For example, we may place Web beacons in marketing emails that notify when you click on a link in the email that directs you to PagoYa! uses web beacons to operate and enhance email communications.

PagoYa! may use web beacon information in combination with user data to provide you with information about and the services.



When you visit, we collect your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, we use IP addresses to monitor the regions from which users navigate on

We also collect your IP address when you log into the Services as part of our security features.


Third Party Cookies

We occasionally hire third parties to track and analyze the usage and volume of statistical information of users of PagoYa! user interfaces, including our website, We may also use other third party cookies to track the performance of our ads. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after we receive it.


Public forums, references and customer testimonials can include community forums, blogs or chat rooms. Any other visitor to these forums may read, collect or use the personal information you choose to disclose there, and may use it to send you unsolicited messages. PagoYa! is not responsible for the privacy of the information you choose to disclose in these forums.

Users may choose to use our Program to tell their friends about PagoYa! We request the name and email address of each referred friend. PagoYa! will send a one-time automated email to the friend inviting them to visit our user interfaces.

PagoYa! publishes a list of users and testimonials on our user interfaces, included on our website, containing information such as usernames and titles. We obtain the consent of each user before publishing any information on that list or posting testimonials.


Access, review and change your personal information

If you are registered for services, you have the right to access, review and modify your personal information at any time by logging into your Profile page located at . If you are unable to access the personal information collected by PagoYa! through the link above or through PagoYa! services, you may contact us at the address below and PagoYa! will respond to requests to access or edit your personal information within thirty (30) days.

We may delete personal information when we no longer need it for the purposes described above. We may retain personal information as permitted by law to resolve disputes, enforce our policies, and prevent the recurrence of fraud or other illegal or inappropriate activities.



To prevent unauthorized access, promote data security, and encourage the appropriate use of information, we use a variety of tools, such as encryption technologies, passwords, physical and electronic security, or security procedures to help protect your information. However, no security on the Internet is absolute, so we cannot guarantee the security of any information you share with us.



PagoYa! is committed to resolving complaints about your privacy and our collection or use of your personal information. Individuals who have questions or complaints regarding this privacy policy should first contact PagoYa! at

PagoYa! is further committed to forwarding unresolved privacy complaints under the EU and U.S. and Swiss Privacy Shield Principles to the PRIVACY shield accredited by the EU, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus.

PagoYa! is subject to the investigative and enforcement powers of the United States Federal Trade Commission (FTC).


Changes to this privacy policy

We may modify this Privacy Policy at any time by posting the modified terms on In case of modification, all terms will become effective thirty (30) days after the initial publication in Your continued use of any of the services will constitute your acceptance of any changes or additions to this Privacy Policy.


Contact Information

To access your information, ask questions about our privacy practices or file a complaint, contact us at


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